Booking
Let's begin with understanding.
Tell us where you are in your skin journey and we'll book the appointment that actually fits — nothing more, nothing less. If you're not sure what you need, you're exactly who our World Class Skin Analysis was created for.
Every visit begins with analysis, not a sales pitch
TGA-listed, FDA-cleared technology only
Unhurried appointments, honest recommendations
Choose where to begin
How would you like to book?
Your details
Request your appointment.
We'll confirm your appointment time by phone or email — usually the same day. Your selection: Book Review.
Prefer to book by phone?
0402 779 955
Call us during opening hours and we'll find a time that suits you.
Call the clinicVisit us
Finding the clinic.
Location
392 Riversdale Road, Hawthorn East VIC 3123
Parking & public transport
Street parking is available along Riversdale Road and the surrounding side streets. Tram stops sit a short walk from the clinic entrance, on the Riversdale Road route through Hawthorn East.
Opening hours
- Monday – Friday
- 9:00am – 6:00pm
- Saturday
- 9:00am – 4:00pm
- Sunday
- Closed
Before you visit
Booking policy.
Your appointment time is reserved exclusively for you. These simple policies keep the clinic running smoothly for every client.
New clients
Your first visit includes a comprehensive consent and assessment. Please arrive 10 minutes early; returning clients, 5 minutes before your appointment.
Rescheduling & cancellation
We require 48 hours' notice to cancel or reschedule, by phone on 0402 779 955. Late cancellations incur a fee of 50% of the treatment value.
Missed appointments
No-shows are charged at 100% of the scheduled treatment value. For pre-paid treatments, one session from your package is forfeited.
Running late?
If you're more than 15 minutes late we may not be able to perform your service, and it will be treated as a no-show with the relevant fee.
A quiet clinic
To protect the calm of the treatment rooms, we ask that mobile phones are switched to silent, and children under 16 do not accompany appointments.
Treatments & packages
Payments for treatments and packages are non-refundable for change of mind and are not transferable. We always honour your rights under Australian Consumer Law.